ProcessVine has added even more capability to its VOIPFUSE service by automating the provisioning of Ofcom regulated emergency service information to BT.
VOIPFUSE has integrated into the BT Calypso service which manages the physical addresses of all IP phones in the UK. Available as an integrated part of VOIPFUSE or as a stand-alone service using API’s which can be managed within a provider’s existing order management systems, this new emergency services module delivers the following;
1. Checks the data integrity for the correct address format on BT model.
2. Sends the data to the BT Calypso data base.
3. Receives and interprets the data sent back by Calypso.
4. Saves and stores the conversation history with BT Calypso.
If on a stand-alone API connection, then interpreted responses from BT will be sent back to the VoIP provider’s system in real time.
This service is available to all VoIP providers in the UK.